Government sources said Twitter was not following the rules. Also, the company has not yet sent the information of the chief compliance officer to the ministry.
New Delhi : The conflict between the Indian government and the social media company Twitter is still going on. The central government, responding to a statement from Twitter expressing concern for the safety of its employees, said the allegations made by Twitter about intimidation or threats were false and baseless. (Twitter continues Opposing IT Rules of India, Facebook-Google withdrawal)
The IT ministry says Twitter is trying to impose its terms on the world’s largest democracy. Twitter is not consciously following the rules, it is deliberately trying to weaken India’s law and order. Representatives of social media companies in India are safe and will be safe in the future.
Growing opposition from Twitter
Government sources said Twitter was not following the rules. Also, the company has not yet sent the information of the chief compliance officer to the ministry. He has been nominated as a liaison officer and grievance officer for a lawyer working for a law firm. According to sources, the IT rules clearly state that designated executives of social media platforms must be employees of the company and reside in India.
Twitter did not respond to requests for comment via e-mail. Dharmendra Chatur has been appointed as the Complaints Officer (Interim) on the company’s website.
Google, Facebook and WhatsApp also did not provide detailed answers to e-mail questions about hiring required under the new IT rules. Sources had earlier said that key social media intermediaries like Coo, SearchChat, Telegram and LinkedIn have informed the ministry regarding the implementation of the provisions of the new rules. Google, Facebook and WhatsApp have not yet commented.
Meanwhile, big digital companies like Google and Facebook have started updating their websites in accordance with India’s new Social Media Rules (Social Media Rules) for the purpose of appointing grievance officers and other information.
According to government sources, big social media companies like Google, Facebook and WhatsApp have shared various details with the Ministry of Information Technology (IT) under the new digital rules. However, Twitter still does not follow the rules. The new rules require large social media intermediaries to appoint grievance redressal officers, nodal officers and chief executive officers. These officers must be posted in India and will stay here.
The category of major social media intermediaries includes those social media platforms, which have more than 50 lakh users. Industry sources said Facebook and WhatsApp have already shared compliance reports with the Ministry of Electronics and IT. Information on the appointment of new grievance officers is being updated on these new forums.
Google, YouTube provided information about grievance redressal officers
Google has named Joe Greer on the Contact Us page. His address is Mountain View USA. This page also provides information about the grievance redressal mechanism for YouTube. As a rule, all social media companies have to provide the grievance redressal officer and their address on their website, app or both. It also has to state the method of complaint through which users or victims can lodge their complaint.
Complaints have to be resolved within 15 days
The Complaints Officer must be notified of the complaint within 24 hours. Also, such complaints will have to be settled within a period of 15 days from the date of receipt.
Bad news for Google Photos users and YouTube creators, these services will be discontinued
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(Twitter continues Opposing IT Rules of India, Facebook-Google withdrawal)