Twitter vs Center: Government accepts new IT rules, appoints grievance officer in 8 weeks | Twitter will follow IT rules of Indian Government, they will appoint Grievance Officer in 8 weeks

Twitter has told the Delhi High Court that it will take eight weeks for it to comply with the new IT rules and appoint a grievance officer.

Twitter vs Center: Twitter accepts government's new IT rules, appoints complaint officer in 8 weeks

Twitter

New Delhi Twitter has filed an affidavit in the Delhi High Court stating that it will take eight weeks to appoint a grievance officer in compliance with the new IT rules. Twitter has also told the court that it is in the process of opening a liaison office in India, which will be its permanent physical contact address. (Twitter will follow IT rules of Indian Government, they will appoint Grievance Officer in 8 weeks)

Twitter also said it would submit its first compliance report by July 11 under the new IT rules. Twitter said, “Twitter is trying to comply with the new IT rules, however Twitter retains the validity of the rules and the right to challenge the rights. Twitter has started the recruitment process for the Chief Compliance Officer, Twitter said in an affidavit.

Earlier, the Center had told the Delhi High Court that Twitter Inc. Failure to comply with the new IT rules, which is the law of the land and must be complied with. Reacting to this, Twitter said that they are in the process of appointing a local grievance redressal officer.

On Monday, Twitter filed an affidavit in the Delhi High Court saying the company was in the final stages of appointing an interim chief compliance officer and an interim local grievance officer under the new IT rules. Meanwhile, the company has said that a complaints officer is looking into the complaints of Indian consumers.

Jeremy Castle New Complaints Officer

According to media reports, Twitter will appoint Jeremy Cassell, the company’s director of global legal policy and a US citizen, as a complaints officer in India. However, under the new rules, only Indian nationals are required to be appointed to the post.

Chatur had resigned at a time when the government was attacking Twitter over new social media rules. The government has criticized Twitter for deliberately not following the new rules.

Google and Facebook also bowed

Meanwhile, big digital companies like Google and Facebook have started updating their websites in accordance with India’s new Social Media Rules (Social Media Rules) for the purpose of appointing complaints officers and other information.

According to government sources, big social media companies like Google, Facebook and WhatsApp have shared various details with the Ministry of Information Technology (IT) under the new digital rules. However, Twitter still does not follow the rules. The new rules require large social media intermediaries to appoint grievance redressal officers, nodal officers and chief executive officers. These officers must be posted in India and will stay here.

The category of major social media intermediaries includes those social media platforms, which have more than 50 lakh users. Industry sources said Facebook and WhatsApp have already shared compliance reports with the Ministry of Electronics and IT. Information on the appointment of new grievance officers is being updated on these new forums.

Google, YouTube provided information about grievance redressal officers

Google has named Joe Greer on the Contact Us page. His address is Mountain View USA. This page also provides information about the grievance redressal mechanism for YouTube. As a rule, all social media companies have to provide the grievance redressal officer and their address on their website, app or both. It will also have to state the grievance mechanism through which users or victims can lodge their grievances.

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(Twitter will follow IT rules of Indian Government, they will appoint Grievance Officer in 8 weeks)

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